ServiceDesk

Managed Technology Services for Real Estate Brokerages

Managed Users

Our laser focus on your users will keep them happy and productive. Through sophisticated tooling we provide comprehensive security, data monitoring and helpdesk support. Get best practices and save money.

Phone Service

RingCentral is typically the best fit for most businesses, but our in-depth needs analysis will inform us of any unique challenges. Maintenance of the resulting system will be integrated into the subscribed technology package.

Google Workspace

Unparalleled functionality, reliability, collaboration and value in one solution that’s designed for the future. Run everything from your phone system to CRM and email through native applications and seamless integrations.

Microsoft Office 365

Microsoft provides it's traditional business software product suite through a cloud offering known as Office 365. We support this offering as part of our core competency.

Website Hosting & DNS

Once you have a website it needs to be reliably hosted and secured for the world to trust. This is done through our web hosting and DNS services.

Domain Management

Our registrar services stress reliability, security, and performance so you can continue to scale your business. Core benefits include DNSSEC, Super-Fast DNS Resolution, and Privacy protection to prevent spam.

Networking & Wireless

All the benefits of a reliable ethernet LAN system, with the added flexibility of wireless. Centralize network communications and adopt open standards for greater consistency to enhance availability with lower costs.

Data Security

Designed to require minimal input from your team, we work to automate permissions, monitor access and surface meaningful content across all supported applications.

Website Development

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Other options

DeskMate Zipi Financial ServiceDesk

ServiceDesk Pricing

Premium IT Service at a Fair Rate

$45

/Staff Member

(monthly minimum is 15 staff members)

450

USD

per month, billed month-to-month

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Request Demo

Get the support you need when you need it. We help keep your brokerage running smoothly.

✓ Unlimited Remote Support

✓ Networking, Wifi & Connectivity

✓ Security & Data Protection

✓ Office Phone System Configuration & Support

Other Information

✓ Pay-as-You-Go

✓ No Contracts

✓ Must use Pre-Approved Hardware

GET STARTED

ServiceDesk FAQ's

What are your normal working hours for remote support?

With the exception of holidays, our normal business hours are Monday through Friday from 9:00am to 5:00pm (local time zones).After hours support is available for critical system down emergencies that are affecting more than one user.

What if I have more questions?

Try searching for what you need in our Community or reach out on our Contact page.

“As the CEO of MetroList I’ve found Zipi to be one of the products that I would wholeheartedly endorse. Zipi has a great team of professionals and a product that has been designed by high producing Agents and Brokers. I’d be happy to discuss the merits of Zipi with anyone that is interested in having a “High Powered Back Office” software solution!”

Bill Miller

Chief Executive Officer